Within UniPhi, the Issues module is the centralised point of reference for all activity that is occurring, or scheduled to occur within a project. Each issue is logged within the project that it relates to, and is available and viewable by all members of the project team.
Project Managers, Program Manages, and Administrators can set due dates, and close issues, while Team Members can create issue, create issue actions, and provide updated comments and attach emails and files. Issues can be created at any time throughout the project, and are in fact the project manager’s best friend.
Team Member licence users cannot close an issue, instead they move it to an Awaiting Review status. This ensures that the Project or Program Manager is satisfied that an issues has been resolved and can be closed.
When creating an issue it is advisable to add as much information as is relevant to the issue, as this will assist the rest of the project team to understand what the issue relates to, and how it needs to be resolved.
UniPhi allows only one “owner” to be assigned to an issue, as this ensures accountability. The issue owner may assign tasks within the issue to numerous people, which facilitates collaboration.
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