Currently, there isn’t a "duplicate" or "copy" button for templates. Below is our recommended method for creating a duplicate of an existing template:
Start by going to Configuration > Templates, then press the edit icon next to the existing template.
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Then open a new tab to create the new template.
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Then you can copy the step details in the existing template and paste them into the new template by switching between the two tabs. This is easier if you have 2 computer screens so you can have one template open on each screen.
Once you have copied all the desired details, you can adjust the new template as needed and save.
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A tip for copying across rich text – use the HTML view.
Do not copy content directly from the text box. This will ensure that the formatting stays exactly the same.
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To do this, open the existing template and go to the text box step. Then press the HTML icon:
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Copy all the text in the box
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Then open your new template and open the HTML editor. Paste the copied text into the blank HTML box.
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Then press Update.
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