Issue categories are used to identify issues according to their specific type, as well as to group issue information for use in documents and reports. When users log issues they can select the type of issue by specifying the issue according to the pre-defined list of categories.
To create an issue category:
1. Go to Configuration > Issue to display the Issue Categories box:
2. Click the yellow Add button.
3. Enter the name of your new issue category and select the Sector, Project Type, Service Line and Location.
4. Save your entry.
You have completed adding an issue category.
To edit an issue category:
1. Go to Configuration > Issues to display the Issue Categories box
2. Click the edit icon to the right of the category you wish to edit.
3. Amend the category name:
4. Save your entry.
You have completed editing an issue category
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